For general enquiry services:• Shrouding overhead lines (apply online)• Tree trimming near overhead lines (report it online)• Finding out who an electricity supplier is at your address (find out online)• Requesting plans showing where underground electricity cables are (request this online), Please call us on 0800 029 4285. Click HERE to view our Highway Assets area map. Using your textphone dial 18001 followed by the telephone number you need. 304 Bridgewater Place Warrington We welcome all forms of feedback about our staff and services. If you have a power cut Text Relay 18001 0800 31 63 105, If you need to move or connect electricity cables Text Relay 18001 0800 029 4280, If you have a general enquiry Text Relay 18001 0800 029 4285, If you want to make a complaint Text Relay 18001 0800 028 4587. They will have included the following terms of connection to the electricity distribution network which we abide by: Our industry regulator, Ofgem, sets Guaranteed Standards. Register to receive one or more of our stakeholder newsletters. Is your power off? We're committed to keeping your power flowing. Competition in ConnectionsYou can seek competitive quotations from an Independent Connection Provider for many elements of the work involved in getting an electricity connection. Learn more about our engagement and join the conversation. Extra support during a power cut If you are deaf or hard of hearing we can offer you additional support during a power cut. Call us 24 hours a day on 0800 31 63 105 or 105 from a landline or a mobile. Lines open Monday to Friday 9.00am to 5.00pm. Find out more and complete the application form. Product Partnerships Limited FCA registration number is 626349 and its address is Salts Piazza … We hope you don't have any complaints, but if you do you can email our team direct. Find out more about our Priority Services Register and apply. Post your customer enquiry to us at: Customers may be asked to take part in a market research survey to help us understand your experience with us. If we fail to meet these Standards, you are entitled to receive a payment. • Phone. Go to our facebook page (Opens in a new window), Go to our twitter page (Opens in a new window), Go to our youtube page (Opens in a new window), Go to our linkedin page (Opens in a new window), Find out the latest on power cuts in your area, or report it, Sign up to our priority services register, For general enquiries, compliments or complaints, Priority services register sub navigation, Business priority services sub navigation, Helpful tips for during a power cut sub navigation, Use our online application service to get an estimate for the work you need. Close this banner to accept our terms or find out more about our use of cookies. Alternatively, you can call us on 0800 195 4141 for general enquiries, compliments and complaints. Learn more about our events and register to take part. Let us know what you think about our website and how you think we should improve it here, Let us know what you think about our website and how you think we should improve it, postcodesearch=on,powercutsearch=on,calculator=on, Distribution costs on your electricity bill, Infrastructure developers access statement. You can also get in touch with us by completing our online form. We use cookies to give you the best experience. We’re always trying to improve our services for customers. Information about car parking in Northampton, permits, season tickets, tariffs charges, blue badge, prices and maps We also have a duty of care to our employees and ask customers to be polite to our colleagues. Contact Us Emergency 24 Hour Numbers . • Phone. If you do, we recommend that you add your details to our Priority Services Register. You can get involved and have your say. Sign up to receive our quarterly ICE newsletters, event invites and relevant updates. The main trading address of the Group is Borron Street, Stockport, SK1 2JD. Need extra support during a power cutWe understand that some people may need extra support during a power cut. Find out more and complete the application form. Use our online form to send your enquiry, compliment or complaint. Alternatively contact us on 0800 195 4141 and select option four to speak to our general enquires team about your query, they are available Monday to Friday 9am to 5pm.