I pulled the emergency release cord to be able to raise and lower the door manually. None work. FAQ: Troubleshooting Genie garage door opener products. It won't work at all. If your opener is made before 1993, please click here for important information. no light at the up / down box, no lights at the floor sensors. ANSWER: If your garage door opener (Craftsman, Liftmaster, Chamberlain, Genie, SOMMER, Decko) has NO power but it is plugged in, the circuit breaker is ON, and you know for SURE the electrical outlet has power, then there is something in the garage door opener that is faulty.There is an electrical issue in the opener. Nothing worked, no lights on. Installed Genie SilentMax 1000; everything worked fine for a few days, then for no apparent reason, door stopped after going up only about 2 inches. The SilentMax 1000 Model 3042 is a Genie garage door opener that provides quiet performance, superior design and maximum convenience. The good indicator light will glow steadily for 30 seconds. The 371LM and 373LM have a corresponding purple, square, be taught button. It appears to have no power at all. Genie Excelerator® Series Garage Door Opener Self-Diagnostic Troubleshooting. How To Reset Genie Garage Door Opener After Power Outage Press and launch the sensible” button on garage door opener motor unit. No. I've checked the breaker switches, and also plugged a lamp into the outlet where the opener is plugged in. is that the first thing to do? there is power to the unit. Genie silentmax 1000 doesn’t work from any remote - YouTube My genie silentmax 1000 is totally dead. The 971LM and 973LM remotes have a corresponding amber or purple, sq., learn button. I've tried the wall switch, car remote and outside remote. Troubleshooting garage door opener (genie silentmax 1000) We had a power failure recently that shorted out the garage door opener's circuit board. I have a Genie SilentMax 100 opener that stopped working today after our power briefly went out, then came back on. Contractor's Assistant: Do you plan on doing the work yourself? Learn more. Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours? Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. Search for Genie replacement parts for your model number Genie Garage Door Opener Videos- product and programming tips Repeated efforts to operate the door resulted in the same result. Troubleshooting Guide- for models 1022, 1024, 1042, 2022, 2024, 2042, 2027. I figured out the problem from online research, bought a new circuit board and installed it today.