It's possible that the app itself is to blame for Google Home not playing music. Clear the cache on your music app. This was a serious issue in early 2020, with Nest Mini unlinking from Google accounts up to … Restarting should not only flush anything lingering that might be causing problems but should also prompt Google Home to look for firmware updates, one of which might be the fix for the sound issue. My Nest Mini keeps unlinking from my Google Home account. Restarting should clear out any kinks that are affecting Google Home’s ability to communicate with the router or internet. It lets you interact with Google services using voice commands alone, listening to answers rather than reading them. Your one-stop-shop for everything home maintenance. "Broadcast/shout/tell/announce ". It also uses Wi-Fi to communicate with your other smart devices at home. Link the music service to Google Home if it’s not playing when you ask it to. Well, Google Home and Chromecast are the peanut butter and jelly of the smart home era. This should be the last thing you try if you can’t get the music to play at this point. signed in to each of the Google Home devices. Plus, saying "Ok Google, broadcast it's … In an official Chromecast support page Google says they’re aware of the issue, and claim it’s limited to “People with an Android phone and a Chromecast built-in device (such as a Chromecast or Google Home device) on the same Wi-Fi network.” Android users, beware. If your router is dual-band, try connecting to both the 2.4GHz and 5GHz bands. Tim Fisher has 30+ years' professional technology support experience. Look to The Beat for advice and tips on a wide variety of in-home topics, and hopefully you'll learn a thing or two. Don’t worry, Google Home will tell you as much the minute you plug it in and turn it on for the first time. Whether you’re wanting to play Pandora, YouTube, Spotify, or YouTube Music on Google Home, make sure you’re using those words appropriately, too. Google Broadcast, like any other Google Home and Assistant features, depends entirely on the internet to function. Make sure to update your Google Home Android app. Some Google Home users have found that resetting the software on their router fixes whatever connectivity issue was to blame for music streaming problems on Google Home. Some users have reported that the Google Home will crash if it’s playing back music too loudly. Here are the main Google Home connectivity problems and how to solve them. Puls is all about mobilizing skilled technicians so they can fix your devices wherever best fits you. Next, power your Google Home off and then back on again by disconnecting and then reconnecting the power cable. You can always move it later. On a Google Home Max, swipe to the right along the front side of the speaker. Take the device you’re using for setup (the device you installed the app on), and turn the Wi-Fi off and back on. For example, if you're streaming Spotify from your phone to Google Home, tap Delete cache in the settings to delete all the temporary files it's storing on your device. Google Home is, of course, a speaker in itself, so you can have it stream music, play your podcasts, read you the news, etc. Puls Technologies Inc. is not in any way associated with Puls GmbH of Munchen. In most cases, a quick reset where you unplug and plug Goole Home back in fixes this issue. You can pick them up at a Target near you or order directly online from Google Store. In other cases, these Google devices cause the router to shut down completely, or to stop transmitting the Wi-Fi signal. These broadcast on all devices including the device you're broadcasting from. Two or more Google Home devices (any combination of Google Home or Google Home Mini). Remember when you discovered peanut butter and jelly sandwiches? If you can't find a cache option, delete the app and then reinstall it. Verify that there’s enough bandwidth available on the network to support music playback on Google Home. Does the music service only support playback on one device at a time? Be sure to complete Step 10 before following through with a full factory reset. For example, Pandora music will stop playing on your Google Home if you start streaming from your computer at the same time it's streaming through Google Home. In case that doesn’t help, keep going through steps 4-8. Re-pairing can fix problems related to those services. There are a couple reasons why you might have trouble activating Google Home with your voice. Just make sure that you're signed in with the same Google account on all Home devices, the Homes are on the same WiFi network, and they're running firmware version 1.26.93937 or higher. The same Google Account signed in on the phone is. We highly recommend reading through our How to Talk to Tech Support guide before getting on the phone with Google. Google Home might not know everything, but if Google can find the answer, so should Google Home. Users have reported recurring disconnecting from Wi-Fi. It's possible that the app itself is to blame for Google Home not playing music. This should be your first step in fixing sound problems. If you verify that there’s a bandwidth issue but you don’t want to reduce the usage of your other devices, you can call your ISP to ask about upgrading your internet plan to support more bandwidth. Make sure to keep it at a reasonable volume. If this works, try the original way you spoke and see if it works this time. He writes troubleshooting content and is the General Manager of Lifewire. For example, if you're streaming Spotify from your phone to Google Home, tap Delete cache in the settings to delete all the temporary files it's storing on your device. It therefore stands to reason that the most common Google Home problem reported both to Puls technicians and on online forums is Wi-Fi connectivity issues. If there are just a few, and you instruct Google Home to play that specific album, it might seem like there’s a problem when really the album just doesn’t have enough songs in it to keep playing. In order to establish a network connection, look for your Wi-Fi network in the app and simply connect to it. Christine Baker is a marketing consultant with experience working for a variety of clients.