Samsung BD-F5700 Troubleshooting . It asked if I wanted to do a software update online. Apart from it being annoying to hear, we cant access our Netflix or play a DVD. As it … I didn't think this unit could self-update. Constellation Options. I filled out the customer service survey with highly negative responses. Our Blu-Ray player keeps cycling and we cant eject/open disk slot. Got no help from Samsung. The blu ray player won't stay on longer than about 1 second before turning off& on again and when I push the eject button all the machine does is continue to turn on and off. There seems to be no power light on my Samsung BD-J5700 Blu-ray player. And it will stay on for about 1 to 4 second until turning off. . I'd say Kimberly A. isn't exacly 100% helpful..... My Samsung Bd-j5700 blue ray player has stopped working, Blu-ray player power cycling whenever plugged in, Tv dropping the hdr. Fix this issue. The device turns on, show the Samsung logo, somehow detects a disk and after two seconds, it turns off. BD J5700/ZA in endless reboot loop. Answered! I'm beginning to lose complete faith in Samsung. BD-J5700 won't eject DVD or turn off JUMP TO SOLUTION 06-20-2020 12:38 PM. I was finally able to put in a disc in the very short time I could get it to open, but when it briefly flashed on the screen it said "no disc". I hope there is still way to update and fix from this situation. Comments: Its stuck in a boot loop. I called customer support and they refused to acknowldge that it was a Samsung issue and wanted to charge me for a repair. Samsung has not responded to any of the Community forum posts regarding this issue. It's only 4 years old. I could not eject the DVD nor turn the player off by remote or by pushing the 'off' button. When a disc is first loaded it delays the reboot by a bit. Reply . It's been almost a… Customer Question. Highlighted. Great! View the answer I have this problem too Subscribed to new answers . Plug it back into the power outlet, then turn it back on from the power button if it has on. If these devices are off, turn them on. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content 22-06-2020 08:26 PM. This troubleshooting page will help you diagnose problems with the Samsung BD-F5700. Pysical Buttons on the BR player no longer work, parts of the remote no longer work, and the player keeps turning on and off. When I did that, it immediately started doing the same infinite recycling the first player did. I asked why this solution had not been posted to the Samsung Community and she said "I am sorry. Similar to the problem others have posted about different models. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I hope there is still way to update and fix from this situation. Is this a firmware update or issue with our Blu Ray? It's been almost a year since I was able to use it. Both of them stopped working as same time after firmware (auto) update. Is this a good question? Cancel. Everything is plugged in. I saw the thread "blu-ray player power cycling whenever plugged in" and wanted to comment on this but could not. Share this conversation. Turn on the Bluray, your TV and the cable box if you have one 2.) At least tell us that you are looking for a sollution. Show Less. 2-3 2-3 days, have unplugged all hdmi cables and power cycled the TV, it worked the last two nights but not tonight … read more Score 6. There's a power button on the front of this one (unlike a previous model) but it doesn't light up. Is it hopeless? Changing the batteries in the remote, pushed the manual power button on the machine, disconnected and re-connected it from the TV It's a worlwide issue that has affected other models of home theaters and blu ray readers. My Samsung curved panel tv won't turn on. Ask Your Own TV Question. Samsung BD-D5700 Turn Itself On-Off, On Off, ad infininitum. I do know that I installed new firmware the last time I was notified. It was making a strange noise; that was why I noticed it. I tried unplugging it for a while but as soon as I plugged it back in it did the same thing. Won't stay on long enough to use any of the buttons on the remote. Not cool Samsung. I unplugged it for several hours but no change. in Galaxy Note Phones 8 hours ago; Has the blu-ray cycling problem been fixed in updates yet? I last used my blu-ray BD-J5700 a few days ago and it worked fine. It was making a strange noise; that was why I noticed it. I contacted samsung and they also stated mine was old. Then it would flash on the screen and it appeared to be scrolling through the menu. Why is my player turning itself on then off, on then off though we are not currently using it or trying to use it? First Poster 22-06-2020 08:26 PM. Loading... Highlighted. There is nothing I can do to stop it. Then it would flash on the screen and it appeared to be scrolling through the menu. Please resolve this. Was there a software update that was pushed? The loop continues both with and without a disc in the machine. The same issue with Blu Ray players continually restarting has been reported in other discussions: https://us.community.samsung.com/t5/Home-Theater/Blu-Ray-BD-JM57C/td-p/1279159. I have 2 Blu-ray players (samsung blu ray BD-j5700). A few people, myself included, shared stories about how they initially contacted Samsung and a rep tried to sell an out of pocket repair to solve the issue. Our BD-J5700 also ‘acquired’ this infinite reboot bug at about 10:00ish last night. I switched it out with have an identical player I hardly ever use. It worked fine last night. If your device has buttons or a remote control, press the power button to turn it off. I have a BD J5700 and have had excellent service until this morning. They're actually doing the complete opposite. Please mail-in your Samsung Blu-Ray for repair in this link: https://w. Didn't help to unplug/plug. The on-device buttons have stopped working, and the only button that seems to work on the remote is the ‘eject’ button. Yes No. Unplug and plug hdmi back in sometimes fixes, Xbox One X black screen flickering after boot because of an issue with Samsung UE65NU7092UXXH TV. It also said, no DVD installed and insert DVD. My Bd-j5700 started recycling on and off (very quickly and never stopping) late last night. 1.) Now when it is plugged in, it is on and goes through the cycling. Bd-J5700 a few days ago, like overnight, my Samsung BD-J5700 Blu-Ray player power cycling whenever in! 'S a power button on the Bluray is suddenly interrupted have posted about different models one I... Looks like it´s a global problem, press the power button to turn off. 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